Services Engineer Cover Letter

I submit this application to express my sincere interest in the services engineer position.

Previously, I was responsible for overall operations and maintenance of day-to-day administration of hardware and software, maintenance, repair and test support of computer equipment.

Please consider my qualifications and experience:

• Strong Technical Background in banking, security and interfaces (SW/HW)
• Customer/Business oriented
• Good creative intelligence (design, conceptualisation)
• Good experience in Networking
• Develop common frameworks for standard service features such as logging, configuration, inter service communication, monitoring, I/O
• Prior experience in a customer-facing, technical support role
• Experience in Service Projects
• Certifications, if any - preferred

I am excited to be applying for the position of services engineer. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for support to facility maintenance department for electrical and electronic control system troubleshooting and upgrade needs.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Good understanding of security concepts like PKCS standards, cryptography, PKI etc
• Smartcards, Software/Hardware tokens
• Some background in WAN (ATM, SONET) technologies
• JCA/JCE, openSSL, Entrust CA/Checkpoint CA, Linux/Solaris experience, Smartcards, Software/Hardware tokens
• Communicate with client campuses to provide assistance on technical implementation issues and to address technical questions
• Work closely with Client Services staff to understand and resolve new and returning clients’ technical issues
• Serve as a technical liaison between Client Services, Product, and Engineering to identify and resolve system issues
• Provide troubleshooting that leads to issue isolation, root cause analysis, bug tracking, and resolution

I would like to submit my application for the services engineer opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for engineering support and direction to the maintenance department for maintaining electrical and electronic equipment in a manner which optimizes operational performance and safety.

Please consider my qualifications and experience:

• Complete Knowledge on maintenance services
• Knowledge and Experience providing services under contracts & Projects
• Having verbal communication knowledge of Hindi preferred and mandatory for atleast one South Indian language
• Knowledge of Networks, including both hardware and software
• Knowledge of SAP, Siebel as in Service business terminology & applications is preferred
• Exceptional time management & documentation skills
• Knowledge on HSE concepts in relation to the different work kinds
• Demonstrated leadership within the team

In response to your job posting for services engineer, I am including this letter and my resume for your review.

In my previous role, I was responsible for technical expertise in electrical/electronic engineering specifically in the areas of hardware and embedded system firmware design to drive development of consumer and commercial products.

Please consider my qualifications and experience:

• Familiarity with virtual environments (VMWare or equivalent)
• Should possess Technical support bent of mind
• Enthusiasm to learn new technologies and to face new challenges
• Excellent knowledge of Active Directory and LDAP–based directories
• RADIUS authentication and authorization traffic flow (IAS/NPS)
• Good knowledge of OS concepts, Microsoft certifications will be added advantage, MS Exchange or SharePoint
• Knowledge of virtual environments (VMWare or equivalent)
• Databases (MSSQL, Oracle or MySQL)

I submit this application to express my sincere interest in the services engineer position.

Previously, I was responsible for system support to ensure leadership and team access to applicable development upgrades and enhancements with our proprietary computerized maintenance management system.

Please consider my qualifications and experience:

• Participate in technically-focused webinars and other educational programs for clients to further explain and address questions regarding the use of program features
• Assist Sales Team, as needed, with prospective client communications, questions, and documentation preparation
• Experience working closely with sales and/or customer service units to provide technical expertise to support external clients
• Experience with Skyfactor products
• Database skills (Oracle and SQL Server)
• Strong communication (written/verbal) and problem solving skills
• Vaccine/sterile (live virus/biologics) experience
• Plant maintenance, project engineering and/or operations experience