Service Senior Analyst Cover Letter

I submit this application to express my sincere interest in the service senior analyst position.

In my previous role, I was responsible for key financial information and operational analytics by accurately reporting and analyzing the company financial reporting and performance.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Excellent understanding of service parts (spare parts) logistics will be an added advantage
• Well-structured, change oriented and results focused individual
• Attending meetings with requestors and managing business stakeholder request for creation and delivery of all Group policy requests globally for the bank
• Ensure relevant engineering and deployment teams are informed of progress on incidents, where necessary
• Ensures Application Management team provides optimum service level to the business lines
• Ensure relevant teams are informed of progress on applications, where necessary
• Execution of daily operational oversight, specifically around application lifecycle
• Conducting testing where needed for changes made to the production environment

I am excited to be applying for the position of service senior analyst. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for head Office with financial & management information to support the global enterprise financial system.

Please consider my experience and qualifications for this position:

• Collaborating and partnering
• ITIL Foundation Certificate - Six Sigma Certification an asset
• Experienced in spares management or a similar function
• Ideally experienced in Telecommunications or Services industry
• Asset / Spares Management Processes
• Experience in managing inventory preferred
• Competent in Microsoft packages, especially excel
• Understanding of shared services / has worked in shared service operation

I submit this application to express my sincere interest in the service senior analyst position.

In the previous role, I was responsible for fP&A Manager with timely financial information which accurately measures either financial results or key indicators to enhance decision making for accruals, budgets and forecasts.

Please consider my qualifications and experience:

• Providing subject matter expertise on various assigned tasks
• Experience using a ServiceNow platform preferred
• Experience in FP&A, documentation of business processes and project is an advantage
• Strong financial and commercial understanding
• Good general business acumen
• Strong interpersonal and influcencing skills
• Proven attention to detail and hands on
• Good team player and takes initiative

I am excited to be applying for the position of service senior analyst. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for financial analysis related to street consensus by building an in-depth understanding of the Aerospace and Transportation key financial drivers;.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Remain at their workstation, leaving only for morning break, lunch, afternoon break and necessary restroom breaks
• Be connected electronically to an automatic call system when necessary to ensure phone coverage
• Be flexible with work schedule to ensure coverage during peak times
• Acts as Subject Matter Expert for the applications in the functional space
• Requires exceptional knowledge and experience with ITSM and ITIL best practices for large complex global IT organizations and completion of ITIL Foundations v3 certification
• Experience creating automation frameworks and / or test harnesses
• Experience with ITIL Service Management processes (Incident, Change, Problem Mgt, etc)
• BAU Operations or project experience

Please consider me for the service senior analyst opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for financial support for operational review meetings with the concept management that highlight financial and key performance indicator (KPI’s) performance.

Please consider my experience and qualifications for this position:

• Understanding of Continuous Improvement
• Ideally has SAP scripting skills
• Ideally has experience in Logistics or Finance
• Intermediate skill set and knowledge with MS Word, Excel, MS Access, PowerPoint and TSO (SAS/CATS), PBS/TBS
• Intermediate skill level for FOS (DECS/RES) and SAS/CATS
• Demonstrate a high level of initiative and self-motivation
• Highly proficiency with Microsoft Visio and/or other modeling tools
• Effective presentation of ideas to larger groups