Service Business Manager Cover Letter

In response to your job posting for service business manager, I am including this letter and my resume for your review.

Previously, I was responsible for cell Therapy market insight and input into commercial tools, programs and processes that can be leveraged broadly across the organization, including portfolio and pricing strategies.

Please consider my qualifications and experience:

• Technical knowledge of variable drive systems, motors and the application of these technologies
• Experience of managing a geographically dispersed engineering team
• Knowledge and experience of multiple industries (marine, power generation, paper, chemical etc) and the key important aspects for end users operating in those industries
• Proven experience and understanding of HR policies and procedures
• Provide quality customer service (internally and externally) by anticipating, understanding and striving to achieve customer needs
• Proven experience in a Customer Service or a service sales role in the telecommunications industry
• Negotiation skills and commercial contract experience
• Experience with office applications on PC (Excel is a requirement) and a focus on data management and reporting applications

In response to your job posting for service business manager, I am including this letter and my resume for your review.

In the previous role, I was responsible for input to budget management processes so that expenditure can be tracked and accurate projections can be maintained.

Please consider my qualifications and experience:

• Prefer program/project management and pre-award hands-on contract management experience
• Competent understanding of company’s business operations, regulatory environment and potential areas of risk in contracting and delivery
• Adept in delivering trainings, presentations and coordinating meetings
• Very high level of responsiveness and follow through on commitments
• Proactive and effective oral and written communication skills
• Excellent analytical skills to resolve complex issues
• Business Analyst and Service Now Experience
• ServiceNow implementation experience with E-bonding

Please consider me for the service business manager opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for a programme control framework aligned with project and programme management processes and methodologies (using Agile where appropriate), within which costs, business outcomes, benefits, risks, issues, standards and quality can be measured and within which Project Managers can coordinate their activities.

Please consider my experience and qualifications for this position:

• Fortinet, F5 and other vendors
• Experience running DevOps teams
• Experience automating the network monitoring using tools like Splunk and Ansible and developing software for various needs like monitoring, metric collection etc
• Build and operational support of a large international MPLS network
• Managed migration from Cisco to Juniper and vice versa
• MPLS based environment with BGP RRs , RSVP, LDPoRSVP and all of L2 and L3 VPNs
• ALU 7750 BNGs(BRAS)
• VMware VDI service design testing and deployment

In response to your job posting for service business manager, I am including this letter and my resume for your review.

In my previous role, I was responsible for transparency around how we use our investment to meet business priorities and how these priorities are translated into programs and projects.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Openstack service design testing and deployment
• Transmission technologies including PDH, SDH, Microwave radio
• Radio Technologies including GSM
• Hyper V to VMware migration
• Administration experience with Active Directory, MSSQL, DNS,DHCP,WSUS
• New Joiner Training, central initiatives )
• Sufficient experience with day-to-day management of complex projects
• Prefer M&A or prior post-merger integration experience

I would like to submit my application for the service business manager opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for project direction to the various project managers at various locations (NPO, Shoreview, Newington, Mangiarotti, etc.) executing projects on behalf of the Asia BU.

Please consider my qualifications and experience:

• Experience in ITIL process consulting
• Experience in Service Integration projects execution
• Advanced knowledge of business and process analysis functions and design
• Knowledge of Quality Assurance (QA) methodologies
• Experience with developing test strategies, plans, schedules and work breakdown structures to ensure testing coverage
• Development Lifecycle Tools
• Experience in coaching or training a team in a call centre environment is an asset
• Excellent communication skils, both verbal and written