Quality Improvement Manager Cover Letter

I submit this application to express my sincere interest in the quality improvement manager position.

In the previous role, I was responsible for ongoing support and measure interpretations of NCQA HEDIS Technical Specification and CMS Star Technical Specification for multiple departments within WellMed.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Demonstrated commitment to a compliance and or quality function
• Completes all needed reporting to meet corporate end user needs on a timely and effective basis
• Works with senior management to ensure that automated reporting and interventions tools are implemented (through development, training and roll out) are accomplished effectively
• Conducts quality assurance for generated reports including reported performance measurement rates and quality metrics
• Manages and evaluates quality reporting staff
• Escalates gaps and barriers in implementation and compliance to Director, AVP, VP and senior management
• Manages vendor contracts with oversight from the Director, AVP and VP as needed
• Works with senior management to identify new QI requirements to develop processes in advance of effective dates

Please consider me for the quality improvement manager opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for project management oversight for all activities associated with HEDIS, CAHPS, PIPs, and other projects as assigned.

My experience is an excellent fit for the list of requirements in this job:

• Organizing and maintaining records and related documentation for training and projects
• Researching, analyzing and evaluating new training materials, delivery methods and techniques
• Interpreting and applying International, Federal, state and local policies, procedures, laws and regulations, including safety rules and regulations
• Working knowledge of regulatory related requirements ( accreditation, federal and state laws and regulations )
• Knowledge of accreditation and regulatory requirements
• Strong computer skills in Microsoft Suite products, including Excel and Word
• Ensure that SWHP is collecting all necessary HEDIS administrative data
• Strong understanding of Lean Manufacturing principles and fundamentals

I am excited to be applying for the position of quality improvement manager. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for leadership, clinical support and training updates for staff that perform medical record review for HEDIS data collection.

Please consider my experience and qualifications for this position:

• Extensive experience leading major programs/transformational initiatives that delivered significant measurable positive results for a broad complex organization
• Quality auditing experience especially related to ISO9001
• Experience benchmarking best practices and metrics
• Work with site/business unit leaders to identify and diagnose quality issues, assist with the development of continuous improvement plans and provide project management assistance for continuous improvement projects
• Identify, establish and maintain a benchmarking program to encourage the consideration of new ideas from internal and external best practices
• Networking and partner with key business partners such as Operations, Internal / External Auditing, Inspection Readiness and local Continuous Improvement leaders
• Participate in the readiness and preparation of our sites and/or strategic partners for external regulatory audits and inspections as directed
• Assist with the implementation of global improvements and transfer of institutional knowledge that arise through remediation efforts (i.e., responses to regulatory authority objectionable findings, internal audit findings, and/or agreed self-identified continuous improvement opportunities)

In response to your job posting for quality improvement manager, I am including this letter and my resume for your review.

In the previous role, I was responsible for functional and technical knowledge of Healthcare Effectiveness Data and Information Set (HEDIS) measures and National Committee for Quality Assurance (NCQA) across multiple lines of business and technical areas.

Please consider my qualifications and experience:

• Mentor & coach teammates to assist with individual and team development
• Experience working with a global organization and employees from other countries
• Extensive experience with advanced problem–solving (LEAN six sigma) and change-management methodologies consistent with establishing a culture of continuous improvement
• Knowledge of domestic and international regulatory compliance regulations and an understanding of the pharmaceutical and medical device product lifecycle (development, technology transfer, manufacturing and packaging operations, distribution)
• Experience and knowledge in developing and delivering formal compliance training through various methods including formal presentations, on-line training, workshops, written materials
• Demonstrated project management skills with a proactive approach to issue identification and resolution
• Experience in Operational Excellence (OPEX) and working knowledge of regulatory and operating requirements in a global setting
• Preparing and presenting programs and information in a clear and professional manner to people at all levels within the company

In response to your job posting for quality improvement manager, I am including this letter and my resume for your review.

In the previous role, I was responsible for expertise to the training department on HEDIS measures and tools that support collection of and communication about HEDIS to the enterprise.

My experience is an excellent fit for the list of requirements in this job:

• Efficient in Microsoft Word, Excel, and PowerPoint programs
• CQE or ASQ Certified
• Lean or Six Sigma GB or BB certification
• BA or BS in Nursing, Public Health, Health Care Administration or related field
• Solid understanding of and significant experience with successfully leading the completion of the end-to-end HEDIS cycle (e.g abstraction, data submission, audit)
• Expert knowledge of and proficiency with NCQA-certified HEDIS software
• Extensive knowledge and experience with NCQA and CMS measurement, reporting and regulatory requirements
• Proven success with driving and supporting cross-functional projects in a large organization