Public Safety Dispatcher Cover Letter

I would like to submit my application for the public safety dispatcher opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for for the maintenance of; hardware, software, electronic and manual systems related to the Emergency Communications, video monitoring, alarm and records center.

My experience is an excellent fit for the list of requirements in this job:

• Demonstrated experience to successfully work independently, organize own
• Type a minimum of 35 words per minute and
• Previous dispatcher experience
• Arizona Criminal Justice Information System (ACJIS) Level A, Terminal Operator certification
• Basic Telecommunicator Course – a 40 hour public safety training course in compliance with N.J.S.A
• All certifications have mandatory re-certification
• Hearing alarms
• As per department policy, employees of the Public Safety Department will be subject to a background check

I am excited to be applying for the position of public safety dispatcher. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for training on use of and support and maintenance for building access systems and visitor register system.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Basic computer skills in Windows operating system, Microsoft Word and MS Excel
• Able to research and gather information from telephone interviews
• Effectively communicate over telephone and radio equipment
• Knowledge in the use of surveillance cameras, radios and other communication systems and equipment
• Successful completion of a POST Basic Dispatch Certificate
• Proven knowledge and skill in utilizing various office machines including fax, copier, scanner, and shredder
• CLEET Phase I & II within 6 months of hire
• California Commission on Peace Officer Standards and Training (POST) Public Safety Dispatcher Basic Course Certificate

I submit this application to express my sincere interest in the public safety dispatcher position.

Previously, I was responsible for direct supervision to first line working managers for the university’s access control/intrusion alarm systems, CCTV, fire protection/alarm systems, IT projects, and all IT personnel (i.e., hiring/firing, performance evaluations, disciplinary action, approve time off, etc.).

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Operate telephones, radios, computer equipment (CAD, CCure 9000, Indigo vision) and CCTV to receive reports and relay information (Email, text, WEBS, MEARN) to appropriate persons
• Determine response requirements and priority of situations
• Specialized or technical training in communications, facilities, and/or security preferred
• Previous dispatching experience preferred
• Effective interpersonal and communication skills to interact with a diverse population including faculty, staff, and students
• Demonstrated working knowledge of computers, including those in a networked environment, with various software programs, including Microsoft Word, Excel and Access
• Demonstrated experience to successfully work independently, organize own work
• Techniques, procedures and methods used in the operations of a public safety communications center

Please consider me for the public safety dispatcher opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for direct supervision and leadership to Lieutenants, Dispatch Supervisor, Security System Administrator, Administrative Assistant and Clerk VI.

Please consider my experience and qualifications for this position:

• Computer aided dispatch (CAD), enhanced 9-1-1 equipment, Video Surveillance, Alarm, and Mass Notification systems
• Demonstrate effective interpersonal communication methods and techniques, including conflict resolution and general mediation techniques
• Apply a high level of initiative, discretion, and judgment in accomplishing the work
• Perform work under stressful or emotional conditions
• Identify, maintain or provide for the maintenance of
• A combination of education and experience will also be considered
• Driver's License Active and valid State of Florida driver’s license with an approved driving record pursuant to our policy and maintained throughout employment
• At least 6 months experience in hospital/hotel setting highly preferred

I submit this application to express my sincere interest in the public safety dispatcher position.

Previously, I was responsible for vigilant monitoring of the operational status of the Baggage Handling System, Passenger Boarding Bridges, custodial, landscaping, facilities related issues and dispatch appropriate personnel to fix any system jams, alerts, alarms, faults, malfunctions, and/or outages.

Please consider my experience and qualifications for this position:

• Proven experience as a communications specialist is preferred
• Experience with editing and drafting presentation content is preferred
• Experience working in a complex higher education environment is preferred
• Additional training beyond high school preferred
• The Vanderbilt Public Safety department operates 24/7
• In compliance with CALEA (Communications Assistance for Law Enforcement Act) accreditation standards for Communications Officers, VUPS will be requiring all Communications Officers to undergo a medical screening, post conditional offer, which includes a vision, hearing and medical history review
• Applicants should have a high school/vocational school diploma, or equivalent
• Applicants should be able to type