Poker Dealer Cover Letter

I would like to submit my application for the poker dealer opening. Please accept this letter and the attached resume.

Previously, I was responsible for a courteous and entertaining experience - Accepts direction during day to day operations to ensure department standards and operational guidelines within the Poker area are met - initiates courteous and friendly conversation with guests and provides game instructions to guests upon request or as assigned to encourage game activity - Sponsors new dealers as needed in order to provide new hires with adequate on the job training - Protects the integrity of the game through visual observation of all guests and game layout - Responsible to maintain a clean, organized work area including wiping down poker tables and picking up dirty glasses and ashtrays from empty seats - Presents oneself as a Credit to the Company and encourages others to do the same - Performs all other related and compatible duties as assigned.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Normal range of hand mobility and dexterity, sufficient to deal cards and cut cheques
• Willing and able to work in a loud, smoky, typical casino environment
• Respond to visual and audio cues
• Requires sitting, reaching, and pulling
• A fantastic personality
• Any gaming or customer facing experience would be a bonus!
• Experience of working successfully in a hospitality role
• Previous experience working as a poker dealer (Preferred, but not essential)

I am excited to be applying for the position of poker dealer. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for extraordinary guest service, positively effects interactions with guests and team members, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work harmoniously with coworkers.

Please consider my qualifications and experience:

• Rates players accurately and resolves guest issues and concerns promptly and efficiently
• Demonstrates the four principles of spirit of Aquai (Welcoming, Mutual Respect, Cooperation and Building Relationships)
• Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction
• Maintains a continuous inspection of cards, ensuring the security of Poker games during assigned shift
• Accounts for chips on Poker games
• Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Poker Department
• Adheres to all gaming commission and company and departmental policies and procedures while dealing assigned games
• Make accurate and clear chip and cash transactions

I am excited to be applying for the position of poker dealer. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for a courteous and entertaining experience - Accepting direction during day to day operations to ensure department standards and operational guidelines within the Poker area are met - initiating courteous and friendly conversation with guests and provides game instructions to guests upon request or as assigned to encourage game activity - Protecting the integrity of the game through visual observation of all guests and game layout - Presenting oneself as a Credit to the Company and encourages others to do the same - Performing all other related and compatible duties as assigned.

My experience is an excellent fit for the list of requirements in this job:

• Good interpersonal skills and conflict resolution
• Procedures promotes and encourages positive customer and employee relations at all times
• Notifies supervisor of any irregularities in the play and/or transactions during the shift
• General knowledge of the gaming floor and property
• Deals cards/tiles, sends and call dice, determines and marks winning number to players as appropriate according to established rules and regulations
• Announces winning number or hand to players
• Ensures wagers are placed before cards/tiles are dealt
• Acknowledges, greets, and converses in English with all guests

I submit this application to express my sincere interest in the poker dealer position.

In the previous role, I was responsible for support to other Poker Room staff as necessary.

Please consider my qualifications and experience:

• Knowledge of all aspects of the games dealt
• Opens and closes tables by verification of all cheque inventory
• Promotes and encourages positive customer and employee relations at all times
• Deals/officiates assigned poker game or tournament table according to established policies and procedures providing a players with a fun, fast, fresh and friendly gaming environment
• Maintains the pace of the game while interacting with the players
• Educates customers on the rules of the game
• Enforces internal controls, Gaming Commission regulations and poker game procedures while dual rating as a Poker Floorperson
• Greets guests with a smile and friendly welcome and promotes superior customer service

I would like to submit my application for the poker dealer opening. Please accept this letter and the attached resume.

Previously, I was responsible for the best possible game protection to the players in the Poker area.

Please consider my qualifications and experience:

• Informs Poker Room Manager when a mistake is made or a dispute arises, or of any unnatural or irregular play
• Accepts direction during day to day operations to ensure departmental standards and operational guidelines within the Poker area are met
• Conduct and assist with operation of poker games
• Get players checks and help maintain poker table banks
• Ensure accuracy of table bank, table pot, and table rake
• Communicate verbally with supervisors of unnatural or irregular play and dispute on the game
• Develop customer relations and facilitate the use of the one club card
• Notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft