Night Manager Cover Letter

I submit this application to express my sincere interest in the night manager position.

In the previous role, I was responsible for input to relevant technology policies and procedures, including challenge to the policies of the first line functions relating to risk.

Please consider my qualifications and experience:

• A Night Manager is always working on behalf of our guests and working with other team members
• Refined verbal and written communication skills, other languages than English preferred
• Act as Hotel Representative in the absence of the Executive Committee and Senior Management, displaying an outstanding approach with guests and confident when taking appropriate and sound decisions
• Anticipate guests needs to enhance service quality, ensuring that the same customer service standard is maintained by Front line associates and preventing unsatisfactory issues from occurring
• Expert in Complaint handling
• Conversant in Guest Experience Index figures and take a leading role with associates at all times by maintaining a high level of personal service and guest recognition, with particular attention to VIP's and amenities
• Support the Department’s best practices outlined by the Front Office Manager, achieving full compliance
• Develop objectives of the department within a specified period of time after consultation in close cooperation with the Front Office Manager

I submit this application to express my sincere interest in the night manager position.

Previously, I was responsible for leadership for the department and conducts annual PEx reviews, growth planning, mentoring and ensures team members are trained and in compliance with Corporate policies and procedures.

Please consider my experience and qualifications for this position:

• Successful completion of Occupational First Aid Level 2 or higher an asset
• Previous experience in Front Office within the hotel, leisure or retail sector
• Maintain special programs (eg frequent flyer
• Includes sedentary and actively walking properties throughout the evening, exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects
• Is enthusiastic with a ‘can do’ attitude
• Is able to work to deadlines and under pressure
• Is results focused, measures progress against targets, and is driven to excel
• Proactively builds excellent relationships with colleagues and clients

I submit this application to express my sincere interest in the night manager position.

In my previous role, I was responsible for strong leadership to the department in the coordination and execution of maintenance practices, department operations procedures, AbbVie Safety Policies and AbbVie quality policies are understood, communicated and followed by the department.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Opera PMS knowledge is beneficial
• Previous reception supervisory or management level experience
• Previous hotel front office / nights experience is essential
• PC Management (Office, SAP)
• Communication, Teamwork, Finances ER
• Continuous Processes knowledge of food products elaboration
• Complex Plant
• Leading cultural change

I submit this application to express my sincere interest in the night manager position.

In my previous role, I was responsible for required, standard training and information to ensure that staff are well informed and properly trained regarding policies and procedures.

My experience is an excellent fit for the list of requirements in this job:

• Technology Diversity
• Management by indicators
• Strong PMS knowledge (roomMaster experience desirable but not essential)
• First Aid & CPR certificate
• LCQ Certificate & current GM Certificate
• An approachable and professional manner
• Current eligibility to work in NZ
• Previous experience with Opera and Micros Property Management Systems would be an advantage

I submit this application to express my sincere interest in the night manager position.

In my previous role, I was responsible for leadership to ensure that all products are manufactured and distributed in accordance with all procedures and policies and operational plans.

Please consider my qualifications and experience:

• Is able to use own initiative but know when to ask others for assistance
• Understand the need to control costs
• Capable of implementing actions to resolve simple problems
• Qualified to BICS level (desirable)
• Passionate about the people and the product
• Comprehensive knowledge of Front Office operations, policies and procedures
• Operational knowledge of Micros Fidelio Opera, Excel and Word
• Ensure that the grooming standards of all staff are impeccable