Network Operations Specialist Cover Letter

Please consider me for the network operations specialist opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for communication, change management and configuration support for the implementation and adoption of modernized employee systems and processes.

Please consider my qualifications and experience:

• Specific in-depth knowledge of IP protocol conversion
• In depth knowledge of the LAN (wireline/wireless), WAN, and Internet services
• Proficiency in information management concepts, information delivery architecture with extensive knowledge of LAN/WAN/Internet services
• Strong experience with enterprise LAN, WAN, and Internet service implementations, integrating multiple services
• Cross functional knowledge of how LAN, WAN, and Internet services interact/relate to VoIP, and Voice Networks infrastructure
• Certified in accordance with DoD 8570.01-M Information Assurance Technician Level (IAT) III (CISSP, CASP, GCED OR GCIH)
• Certified in accordance with DoD 8570.01‐M Information Assurance Technician Level (IAT) Level II
• Preferred Cisco Certified Network Associate (CCNA) certification

I submit this application to express my sincere interest in the network operations specialist position.

In my previous role, I was responsible for technical assistance to attorneys using automated case management systems and maintain record keeping systems for tracking progress of investigations and cases.

My experience is an excellent fit for the list of requirements in this job:

• Personnel should be organized, process-oriented, with excellent prioritization, analytical, written, and oral communication skills
• Personnel should be familiar with basic datacenter facilities and processes, including UPS, cooling, fire suppression and security systems, and raised floor architecture and maintenance
• Team is 24/7/365
• Manual dexterity sufficient to operate a computer and tools
• Knowledge of Polycom CMA, RMX, HDX system preferred
• Knowledge of Tandberg Management Suite (conference scheduling system) preferred
• In depth knowledge customer support and satisfaction best practices
• Knowledge change management and problem management resolution

I submit this application to express my sincere interest in the network operations specialist position.

In the previous role, I was responsible for technical and content expertise in the management of data systems related to curriculum and syllabus repository systems and processes.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• CCNA or higher certification, or equivalent working experience
• Experience in implementing, maintaining and supporting network solutions in a global infrastructure
• Knowledge of automation environments such as HPNA, NetBrain and APIC is desirable
• Experience with working on high-end projects in cross-functional teams
• LMI offers an extremely generous compensation package with excellent benefits
• Microsoft Access & PowerPoint
• Experience working with bug tracking systems (Jira)
• Microsoft Office Tools (Outlook, Excel, SharePoint, and Word)

Please consider me for the network operations specialist opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for clear communication and documentation of events, processes, procedures and configuration details, and participate in 24x7 on-call operational support.

Please consider my qualifications and experience:

• Experience reading and understanding packet captures using Sniffer and/or Ethereal/Wireshark and/or Cascade Pilot
• Familiarity with load balancing (preferably F5) and security products such as BigIP, ASM and APM
• Intermediate knowledge of SSL (particularly server-based) and DNS admin experience
• Excellent troubleshooting skills with Riverbed and tools like sniffers, probes, network management systems (NAGIOS, Cisco Prime, Ansible, ) preferred
• Hands-on experience with DNS, Next Generation Firewall and Threat Protection, TACACS + authentication, SNMP management
• Working knowledge in Orchestration & Automation (preferably Ansible), Infrastructure as Code, Continuous Delivery/Continuous Integration and Devops concepts
• Good understanding of Infrastructure-as-a-Service Cloud integration for the major players (AWS, Azure)
• Cisco CCDA/CCNA/CCNP/CCDP Certification and Linux experience advantageous

I am excited to be applying for the position of network operations specialist. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for functional support to portfolio managers, traders, analysts and portfolio administrators for Eaton Vance’s portfolio and order management systems.

Please consider my experience and qualifications for this position:

• Identify and diagnose problems and escalate to a higher tier support groups, ISP’s or other support staff based on CNOC process when unable to resolve the issue
• Past track record of automation and coding achievements in Perl, Python, VB or other languages
• Understand change control procedures and service management tool HP Service Manager (HPSM)
• Provide technical support for platforms under the NOC’s purview (data network, voice, contact center and security) and act as senior escalation point when needed
• Oversight for shift turnover activities, checking for consistency and accuracy
• Assist in driving process improvements and procedures that will improve overall service delivery to the customer, including automation
• Enforcement of existing standard processes
• GitLab and GitHub familiarity