Manager, Customer Analytics Cover Letter

In response to your job posting for manager, customer analytics, I am including this letter and my resume for your review.

In my previous role, I was responsible for thought leadership and defines analytical and/or statistical methodologies for evaluating Operations processes, business problems, and/or ROI of products and services.

Please consider my qualifications and experience:

• Excellent marketing / sales background gained within a Business-to-Consumer environment
• Convenience retail / Fuels experience essential
• Demonstrable track record in both qualitative and quantitative analysis
• Outstanding analytical skills and performance management skills
• Strategic thinker with demonstrated leadership skills
• High level of interpersonal and team-working skills
• Experience in strategy implementation
• Strong internal and external relationship builder

I am excited to be applying for the position of manager, customer analytics. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for business strategy and analytical support to help drive growth decisions for the firm, including researching and evaluating new business, partner and expansion opportunities with a focus on technology and innovative ways of working.

My experience is an excellent fit for the list of requirements in this job:

• Working with clients to prioritize the appropriate data sources based on data assessment workshops and client business goals
• Assessing both the technical attributes the analytical value of data for solving business use cases
• Establishing processes for governing the identification, collection, and use of data
• Management consulting using critical thinking, problem solving, technical troubleshooting, and analysis skills
• Business requirements gathering, data architecting, data mining, large-scale data modeling, and analysis
• Unix-based environment (command line, scripts), or equivalent education
• Technical skillsets include SQL database experience, Pentaho Data Integration (PDI), UNIX, Linux, Perl/Shell
• Industry standard Extract Transform and Load (ETL) applications

I submit this application to express my sincere interest in the manager, customer analytics position.

In my previous role, I was responsible for analytic support for business planning and program development, including analyzing large datasets to help make complex decisions;.

Please consider my qualifications and experience:

• Demonstrable experience in preparing, monitoring and reviewing budgets
• Experience managing, motivating and developing a large direct & indirect team
• Well versed in entire software development lifecycle
• Knowledge of car data processing and evaluation
• IT Software development
• Knowledge about product development processes
• Industry or university experience in research and development on customer data evaluation
• Approve approach, design, results, insights and delivery of ICI analytic services

I submit this application to express my sincere interest in the manager, customer analytics position.

In my previous role, I was responsible for analytic leadership in the consolidation of multiple data assets to create unique customer and channel segmentation models across multiple business lines.

Please consider my experience and qualifications for this position:

• Prioritize requests and manage the fulfillment of requests while optimizing utilization of resources
• Create and maintain ICI analytic services quality monitoring and resolution procedures
• BA / BS in Economics, Statistics, Operations Research, Marketing or Business Systems
• MA / MS in Economics, Statistics, Operations Research, Marketing, Business Admin / Systems, Electrical/Chemical Engineering, Physics or related fields
• Extensive applied quantitative analysis experience
• Previous experience developing and implementing forecasting and staffing models within a contact centre environment
• Understanding relational database methodology, design and query construction using SQL
• Deep understanding of data analysis techniques and processes

I would like to submit my application for the manager, customer analytics opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for advanced analytic support and predictive/propensity models for complex multi-channel programs, platform evaluations, and strategic planning.

Please consider my qualifications and experience:

• Lead collaborative partnerships and dialog across multiple business units and functions
• Proactively work with business partners to identify, approve, and prioritize new data sources or enhancements to existing data layers
• Propose potential solutions when faced with a new complex problem, even where little or no precedent exists, considering the needs of all collaborative groups
• Execute on program tasks and communicates overall project status
• Advanced proficiency in Excel, PowerPoint, and other statistical software packages such as SAS, Python
• Experience in Retail, Consumer Goods, Industrial and Transportation industries
• Experience with customer segmentation and marketing analytics
• Experience working in a leading retail business with significant ecommerce operations strongly preferred