Manager, Community Operations Cover Letter

I submit this application to express my sincere interest in the manager, community operations position.

In my previous role, I was responsible for managerial and operational support to the Chief of Party, by overseeing project finance and accounting, operations, grants management, IT and human resources and ensuring compliance with USAID regulations.

Please consider my experience and qualifications for this position:

• BA / BS or equivalent level of education
• Proficient in managing multiple projects / tasks to meet deadlines
• Exposure to cross functional business processes in a matrix environment within the healthcare industry
• Broad knowledge of TennCare programs, particularly LTSS (CHOICES), Employment and Community First (ECF) and DSNP
• Analytics skills, with experience solving problems using data and providing practical business insights
• Back office work
• Experience working both in house at a technology company managing outsourced partners and externally for an outsourced partner
• Proven track record of delivering a portfolio of projects of significant scope, working with cross-functional partners on time, on budget, and to superior standards

Please consider me for the manager, community operations opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for guidance and support to project staff in meeting grants benchmarks and adhering to grants cycle timelines for grants preparation, implementation, monitoring/evaluation and closeout.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Demonstrated proficiency with Microsoft applications (MS Word, Excel, and Google Drive)
• Develop, implement, and manage internal communications strategies and projects to drive employees’ awareness and involvement in community relations initiatives, globally
• Establish effective mechanisms for tracking, promoting, and managing initiatives across all regions
• Develop, capture, and report impact data and metrics
• Perform community-focused research on new and existing regions, and brief leaders on specific programs and issues by location
• Create trainings for internal employees who will interact with the community on behalf of AWS
• Develop tailorable playbooks of key strategies and communications for global internal use
• Monitor financial expenditures and work with team to operate within budgetary confines

I am excited to be applying for the position of manager, community operations. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for expert advice to senior management on budgeting, financial, human resources, general administration and information and communications technology policies and practices.

Please consider my experience and qualifications for this position:

• Experience in planning, managing, and executing multiple projects with varying deadlines
• Strong financial management and/or budgeting skills
• Able to make independent decisions that align with business strategy
• Project Management certification, or demonstrated compensating work experience
• Superior knowledge of policies, plans, procedures, products and regulatory requirements for the Community Banking & Branch Delivery business line
• Schedule and maintain calendar of appointments, meetings, travel itineraries and coordinate related arrangements
• Perform comprehensive event planning and coordination functions, including determining attendees, flow of information to attendees, equipment, staffing, catering, location
• May assist in training in functions and duties and provide guidance to other staff members

I submit this application to express my sincere interest in the manager, community operations position.

In my previous role, I was responsible for leadership and support for Grants Accounting by supervising staff, managing related systems and business processes, overseeing support activities for financial reporting of grants, and taking the lead in working with external auditors on matters related to the Uniform Guidance audit.

My experience is an excellent fit for the list of requirements in this job:

• Proficiency with personal computer and software applications, such as Microsoft Word, Excel, PowerPoint, Visio, Project
• Advanced knowledge of sales tools, CRM platforms and billing systems, and other related software (e.g., SalesForce, Siebel, CSG, Oracle)
• Comprehensive knowledge and understanding of interrelationships and dependencies of sales, sales operations, service delivery, field operations and customer service supporting both coax- and fiber-based services
• Knowledge and understanding of legal, regulatory, finance, and audit functions
• Knowledge and understanding of sales and marketing strategies
• Experience in implementing, managing, and marketing new imaging ventures/business growth opportunities
• Broad use of independent judgment and responsibility
• Fluent in Malay and excellent English Communication

I would like to submit my application for the manager, community operations opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for fiduciary technical support fr PA grants managers, acting as the focal point for all financial and fiduciary risk related issues arising on grants, for example to ensure budget templates and financial reporting processes are understood and adhered to.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Fluent in Chinese (Mandarin) and excellent English Communication
• Knowledge of hospital management and utility systems management
• Specialty Pharmacy Certification through industry recognized source
• Strong organizational, analytical, interpersonal, and oral and written communications skills
• Exceptionally creative, customer obsessed and passionate about pioneering new initiatives that delight employees and enhance their experience at work
• Detail oriented, confident, self-starter with exceptional organisational skills
• Able to travel regionally for work assignments
• Proficiency with analytics (very strong fluency in Excel, Tableau)