IT Delivery Manager Cover Letter

Please consider me for the IT delivery manager opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for leadership and guidance for process engineering across service management disciplines for Incident, Problem and Change Management.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Manages the project budget, and reports project cost information in an accurate and timely manner
• Co-ordinates engagement of subject matter experts in the business segment to assist in the identification, validation and resolution of business system needs
• Manages the scope of the project and ensures that scope changes are reviewed and approved by the Finance and Business Sponsor where appropriate & adapted into backlog
• Resolves level 2 & 3 production support issues and ensures resolution is optimized and tests for Release Management
• System design, software development
• High level of business and organizational aptitude
• Excellent written and verbal communication skills with an eye towards content quality
• Experience in formal project delivery methodologies (agile, waterfall)

In response to your job posting for IT delivery manager, I am including this letter and my resume for your review.

In my previous role, I was responsible for oversight of service delivery processes, which may include incident management, problem management, request management, service level management, and configuration management.

Please consider my experience and qualifications for this position:

• Experience working in or with a Project Management Office (PMO)
• Familiar and experienced in working in regulated industries (CCAR, IHC)
• Strong, proven experience with automated build, deployment and continuous integration tools strongly preferred
• Strong knowledge of Web Applications and call center technologies
• Familiarity with Oracle, SQL and Microsoft environments
• Demonstrated experience in leading software development teams that cross platforms and technologies
• Experience with multiple hardware & software vendors
• Experience in Financial Crimes tools such as Actimize, Mantas, or Fortran

Please consider me for the IT delivery manager opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for leadership to Incident management support team, problem management, strategic planning, financial management and human capital.

My experience is an excellent fit for the list of requirements in this job:

• Experience implementing and/or supporting packaged solutions
• Demonstrated track record managing technical infrastructure projects
• Lead MS operational delivery, financial performance and customer satisfaction
• Manage the delivery of planning and engineering activities, including performance and capacity data analysis and reporting
• Develop deep understanding of solution components
• Manage the applicable Working and Operating Level Agreements (WLAs and OLAs) signed with other service delivery units and the customer
• Drive operational excellence and service delivery efficiencies
• Be the Single Point of Contact towards both technical/operational and business contacts of customer

Please consider me for the IT delivery manager opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for guidance and coaching to Global Finance and IT Leaders and associates regarding human resource practices, interpretation of company policies, problem solving, mediation, conflict management and compliance.

Please consider my experience and qualifications for this position:

• Lead off-shore operations support teams involved in this service delivery
• Demonstrate customer management skills through project delivery, customer support and/or service delivery management
• Excellent collaboration and conflict management skills
• Takes a logical and orderly approach to analysing problems, organizing work and planning actions
• Strong understanding of Windows, Linux/Unix, and/or zOS computing technologies and architectures – including secure configuration of these operating systems
• Strong understanding of networking infrastructure components and protocols – including wireless, firewalls, and/or network-based intrusion detection/prevention
• Experience managing an IT Security organization, and
• Experience in data management project development (Data Warehouse, ETL tools, data quality, metadata management)

I would like to submit my application for the IT delivery manager opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for resource Management support, manage Service Care cases related to all questions and processes related to Resource Management.

Please consider my qualifications and experience:

• To take responsibility for the sustained, successful and quality driven delivery
• To support and promote continuous improvement
• To effectively allocate resource to achieve the most successful outcomes for the business
• Maintain good working relationships with designated stakeholders including business sponsors and suppliers
• Build a strong working relationship between the IT team and the business area it works with
• Provide clear and accurate progress reporting on projects
• Get involved with recruitment to ensure staffing levels are maintained
• Directs and implements strategic direction and policy within area