Infrastructure Tech Specialist Cover Letter

I would like to submit my application for the infrastructure tech specialist opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for installation and occasional troubleshooting of core 2D and 3D drafting products including Revit, AutoCAD, 3D Max as well as other graphics design and rendering software including SketchUp, Rhino, Form-Z and Adobe CS6.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Passionate about cyber security, willingness to learn new technologies
• Basic understanding of information security risks, preventative measures, and incident and threat management
• Any proven college project or work related experience within the general domain of cyber security
• Practical knowledge of ITIL, Agile, VfQ, DevOps methodologies
• CCNA, ITIL, any Cyber Security related training
• Experienced in Data Center setup ad support experience
• Design, plan, configure, install, and manage enterprise modern device and mobile application solutions that will be leveraged by SMUD’s enterprise workforce
• Collaborate on the development and implementation of enterprise modern endpoint management platform standards

Please consider me for the infrastructure tech specialist opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for support for Microsoft platforms (Windows Server, Windows Desktops, Exchange, Skype, SCCM).

Please consider my qualifications and experience:

• Respond to incidents following the standard incident response procedure & track till closure
• Should be VMware certified
• Co-ordination with Application and other infra teams (Storage, Backup, Wintel, Unix)

I submit this application to express my sincere interest in the infrastructure tech specialist position.

In the previous role, I was responsible for iT support relating to technical issues involving Microsoft core business applications and operating systems.

Please consider my experience and qualifications for this position:

• Act as the liaison between vendors, SMUD support center/helpdesk, project teams and business partners to resolve complex system problems as needed
• Experience in all phases of the development lifecycle, including use of formal requirement documentation and procedures, formal testing methodologies, implementation strategies, and monitoring techniques
• Demonstrated success and focus in delivering the highest, most consistent level of customer service to our customers and business partners
• Windows OS Troubleshooting and Support Resolution, Including use of Support Tickets
• Hands-on experience with the support of Enterprise Modern Management (MDM, MAM) solutions such as VMware WorkSpace One (inc. AirWatch) and Microsoft Endpoint Manager/SCCM
• Extensive knowledge of consumer and enterprise endpoint platforms, architectures, trends, and emerging technologies to include Android, iOS, and Windows operating systems
• Extensive knowledge of the core Microsoft Windows Operating System, Active Directory, DNS, DHCP and other core technologies
• Extensive Experience Deploying, Planning, Coordinating Software Deployments and Operating System Upgrades

I am excited to be applying for the position of infrastructure tech specialist. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for tier II/III support for Microsoft Windows server platforms by investigating and troubleshooting incidents and issues to resolution and providing well documented status updates.

Please consider my experience and qualifications for this position:

• Scripting proficiency (Powershell, Python, Command Line)
• Familiarity with Devops process and various Opensource tools in continuous integration/ deployment tool area
• Familiarity with Microservice Architecture, Container technology
• Familiarity with Opensource software operation
• Familiarity with Openshift is preferred
• Love Devops, continuous integration, continuous deployment direction, have ideas, like challenger is preferred
• Strong interpersonal skills and strong leadership skills
• Data Centre operation management and project experience