Improvement Coordinator Cover Letter

In response to your job posting for improvement coordinator, I am including this letter and my resume for your review.

In my previous role, I was responsible for service to departments within UPMC Health Plan under the direction of the Supervisor, Provider Performance, Quality Improvement to assist in the management, coordination and implementation of projects and initiatives set forth by the HEDIS Improvement department.

Please consider my experience and qualifications for this position:

• Excellent interpersonal and communication skills to effectively interact with applicants, accepted patients, families of patients, and all levels of healthcare providers
• Knowledge of project management with skills that support performance improvement and change management
• Highly accurate, detail and multi-task oriented, self-motivated, maintain confidentiality and exhibit excellent judgment and problem solving skills
• Proficient in Microsoft Office in MS Word and MS Excel
• Strong understanding of clinical practice highly preferred
• Strong understanding of Outpatient flow highly preferred
• Analytical background and data driven preferred
• Experience in performance improvement models such as PDSA or Lean Six Sigma is desirable

I am excited to be applying for the position of improvement coordinator. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for oversight of the agency's Quality Scorecard and other metrics related to regulatory compliance and performance improvement initiatives.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Working with initiative project leads to accurately capture and calculate the potential and actual benefits of projects
• Working with the site teams to assess the maturity and improve the functionality of their processes
• Working with the site teams in the collection, collation and analysis of operational data
• Experience in diamond mining (mining, processing or enabling functions such as maintenance and supply chain)
• Knowledge of the impact of change on people and how to consider these impacts when driving performance improvement through processes and behaviours
• Exposure to leading project teams or facilitating workshops to deliver results
• Knowledge and understanding of Quality tools including Process Flows, PFMEA, Control Plans, Lean Manufacturing concepts
• Facilitate team based improvement and problem solving activity

I submit this application to express my sincere interest in the improvement coordinator position.

Previously, I was responsible for training related to quality performance measures (HEDIS/Medicaid Quality Incentive Award (QIA) Program/QARR) to leadership and staff.

My experience is an excellent fit for the list of requirements in this job:

• Facilitate and co-ordinate the Benefits Process
• Update and manage the Benefits Register
• Bring passion and drive to the capture of benefits such that this becomes embedded in how everyone works within the A14 IDT
• Update and maintain the Efficiency Register
• Proven track record in team facilitation, training development and delivery experience
• Proficiency with MS Office software (Excel, Access, PowerPoint)
• Familiarity with laboratory animal science and medicine preferred
• A working knowledge of the Toyota Production System/Lean Management and Lean Thinking

Please consider me for the improvement coordinator opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for education in the area of quality improvement to departments, providers, and the community and assists in ensuring compliance with regulatory and accrediting organizations.

Please consider my experience and qualifications for this position:

• Experience in strategic projects management and cooperation with senior management
• Good knowledge and experience in process optimization (process mapping, continuous improvement methods)
• Change management and project management knowledge and experience (PMI or/and Prince 2 certificate is an advantage)
• Experience in conducting training and workshops in diverse teams
• Chance to work with senior management both in Line and support functions area
• Using a collaborative approach to completing activities and develop close working relationships with all site teams
• Delivering value through identification and execution of high value projects
• Assisting department leaders and their team to identify and deliver sustainable improvements

In response to your job posting for improvement coordinator, I am including this letter and my resume for your review.

In the previous role, I was responsible for ongoing feedback and coaching to call center staff and conducts compliance audits for quality, accuracy and adherence to standards and procedures.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Coordinate the site operational focused SOP training, to be delivered by operations, and periodically check adherence
• Ensure consistent best practice sharing across the manufacturing unit
• Using an external network to ensure we're always best practice and supporting the projects to adopt these effectively
• Contributing to the new product development process to ensure new products are fit for cost effective manufacture
• Guidance and support to the manufacturing unit deployment of performance management rhythms and measures
• Deliver specific projects and tasks in fulfilment of the Manufacturing Unit Business Improvement (BI) plan
• Effective leader of local change activity
• Lean six sigma Yellow/Green Belt certified