Billing Customer Service Cover Letter

I submit this application to express my sincere interest in the billing customer service position.

In my previous role, I was responsible for management with updates on federal or state regulatory statute changes that impact department activities and recommend policy updates as needed.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Fluency in German and English both written & spoken would be an advantage
• Knowledge and experience related to revenue accounting and customer billing process
• Knowledge and experience related to customer billing process
• Knowledge of SAP and Vistex preferred
• Experience in Customer Service, Billing and/or Accounts Receivable
• Proficient with MS Office (primarily Excel and Word)
• Demonstrated proficiency with PCs, with HIS systems Microsoft software Microsoft Office suite (including Word, Excel and Outlook), and general office equipment
• Experience and/or demonstrated skills in prioritizing and resolving conflicts

I am excited to be applying for the position of billing customer service. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for clients with up-to-date and relevant supplier and client information to ensure data is current and pertinent.

My experience is an excellent fit for the list of requirements in this job:

• Fluency in French and English both written & spoken would be an advantage
• Understanding of Hospital and Professional revenue cycle
• Knowledge of payer contracts, regulations and guidelines, State and Federal laws relating to billing, collection, and financial assistance procedures
• Familiar with medical and insurance terminology
• Proficient in the use of a computer and relevant hospital software applications
• Understanding and adherence to HIPPA Regulations and Release of Information Rules
• Models teamwork through cooperation and collaboration within and outside the work group
• Some experience from a clinical laboratory, physician office and/or customer service experience

I would like to submit my application for the billing customer service opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for a centre of expertise for capital reporting in the Southern Africa region by keeping up to date with the latest accounting standards and changes to BP’s Group Reporting manual.

Please consider my qualifications and experience:

• Follows- up on orders to ensure delivery by specified dates/times
• Perform other tasks, duties, or functions as directed
• Knowledge of professional medical billing and collection practices preferred
• Experience using Microsoft Excel (create professional looking spreadsheets, add worksheets, copy, paste, sort, freeze, hide cells, sum, add and delete columns
• Advanced knowledge of medical billing and claims terminology and workflow processing
• Consistently demonstrates advanced analytical and problem solving skills
• Fluency in Spanish and English both written & spoken would be an advantage
• Impact to budget is moderate and is reflective of management of daily workflow and implementation of process improvements

Please consider me for the billing customer service opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for precise and up to date information to customer with regards to priority incidents and major changes.

Please consider my experience and qualifications for this position:

• Primarily performing invoicing, data entry, and other billing tasks
• Knowledge of AS 400 and TopTech is preferred
• Implementation experience of SAP RAR for new revenue standards for Service industry
• Experience with data management, governance, and cross application data mapping
• Implementation experience with eCommerce solutions with a focus on customer invoicing in a global deployment
• Experience working with multiple IT service providers and solution integrators preferred
• Answer 75+ inbound calls per day from patients, doctor's office or private insurance carriers
• Fluency in Italian and English both written & spoken would be an advantage

I am excited to be applying for the position of billing customer service. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for and maintain accurate and up-to-date monthly KRI data and to ensure timely reporting with appropriate commentary.

Please consider my qualifications and experience:

• Assist with other duties as needed (filing, copying, etc)
• Related experience in the medical field (NA, MA, Unit Clerk, ) with familiarity in medical terminology, CPT and ICD-9 coding preferred
• Completion of medical billing/coding education program preferred
• Good verbal and written communication and customer service skills to gather, record, and exchange information with patients, families, hospital staff members, physicians and third party payers
• Level II is proficient in job duties such that work is performed efficiently, correctly and independently with little or no guidance from management or co-workers
• Thorough working knowledge of revenue cycle management, including medical terminology, knowledge of ICD-9, ICD-10, and CPT-4 coding, Medicare reimbursement guidelines, and billing and collection practices
• Knowledge and understanding of policies and procedures governing credit balance analysis and resolution
• Willing to travel and visit hospitals and Healthcare agencies