Back Office Executive Cover Letter

I would like to submit my application for the back office executive opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for strategic input and help drive WB Technology initiatives related to new formats, mastering workflows and content quality.

Please consider my qualifications and experience:

• Understanding of database systems and reporting systems preferred
• Knowledge of data transmission methods and formats preferred
• Good financial acumen and global customer interfacing
• Analytical and have any eye for details
• Keen to learn and has a scene of urgency
• Able to adapt to change quickly and work within a changing environment
• Proficient in Microsoft software such as Excel and Access
• Have a basic understanding of technology pricing, contracts and tariffs

I am excited to be applying for the position of back office executive. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for deep technical leadership and guidance to the ITSD group and Technology Services for Office 365 and associated Office Systems.

Please consider my qualifications and experience:

• Requires understanding of telecommunications industry including terminology
• Experience in handing voluminous accounts would be an advantage
• Deal with partners/resellers
• Accounting all incoming payments
• Follow-up with the customers for the quotations submitted and update status in CRM
• Proactively driving pipeline volume, accelerating sales cycle and increasing conversion ratios
• To perform any other ad hoc duties as assigned by the superior
• Ensure that all activation requests customer verification process is completed with positive result with RA approvals

Please consider me for the back office executive opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for a service that is in line with the principal’s work habits and preferences – in some instances, the use of technology would be encouraged such as access to a laptop or smart phone.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Assure all the approvals in its place as per the credit &debit note policy
• Timely delivery of Billing Data, configured as per customer contract, delivery of Accurate and Complete Billing Data, as per customer contract
• Compliance with process requirements and to meet and/or exceed SLA with good customer experience
• Proactively pursuing a competitive edge in outsourcing & integrated solutions by identifying innovative solutions and opportunities for continual improvement
• Continuous development of skills and attributes and the effective sharing of knowledge within the Bill Production Team, Billing Management Practice and other Delivery Operations practices