Airport Agent Cover Letter

I submit this application to express my sincere interest in the airport agent position.

In the previous role, I was responsible for assistance to customers on arrival and departure, ensuring high quality and professional customer service is maintained at all times.

Please consider my experience and qualifications for this position:

• The Ramp Agent functions are very physical and require working outside in the elements
• Warehouse/manual labor experience
• Medical, Dental, Vision Benefits, along with Rental Discounts, and Auto Purchasing Discounts
• Fluent in spoken and written English and Portuguese
• Knowledge of Sabre System & QIK (preferably)
• Willing to work weekends and shifts
• Excellent personal grooming established by company standards
• Willing to work weekends, holidays and shifts

Please consider me for the airport agent opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for outstanding customer service to external and internal customers on a consistent basis; computer navigation and keyboarding skills; excellent communication skills; strong decision making skills; strong time management skills.

Please consider my qualifications and experience:

• Ideally completed courses in Passenger Handling and Customer Services
• Excellent customer focus and service delivery
• Valid US visa
• Possess a high school diploma or equivalent equivalent
• Possess a high school diploma or equivalent education
• Good interpersonal skills and strong team orientation
• Able to lift and move heavy items in a safe manner (Manual Handling training is provided)
• Job-related experience in customer services

I would like to submit my application for the airport agent opening. Please accept this letter and the attached resume.

Previously, I was responsible for articulate and professional customer service (oral and written) in both languages, English and French.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Sell tickets and baggage insurance policies and take care of the corresponding record keeping
• Act as a point of contact for the passengers at the airport so as to provide efficient and customer-oriented service to ensure maximum customer satisfaction
• Organise assistance and accommodation and provide information
• Ensure good information support and passenger welfare in collaboration with 24/7 customer care and station management
• Help select passengers for voluntary and involuntary bumping in case of overbooked flights
• Draw up airport reports as soon as the flights have taken off
• Draw up the flight schedule for the next day
• Monitor the processes at the check-in desk and the gate and, if necessary, pass them on to the necessary bodies via reporting

Please consider me for the airport agent opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for passenger assistance at the ticket counter and gate areas by issuing tickets, checking baggage and assigning seats.

Please consider my qualifications and experience:

• High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment
• DCS experience and knowledge of ticketing is an advantage for this job
• Valid working rights for Australia
• Very good knowledge of Amadeus is strongly preferred
• Relevant work experience serving as an Airport Security Coordinator (having the meaning, assigned in CFR 49 Part 1542.3)
• Relevant work experience serving as a security Authorized Representative of an airport operator in conducting personnel, merchandise, or vehicle inspections in compliance with CFR 49 Parts 1542.103 and 1542.201
• Excellent communication skills with fluency in English language
• Able to manage mishandled baggage services, including service recovery situations with customers

I would like to submit my application for the airport agent opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for personalized customer service by use of interpersonal skills, establishing rapport, and presenting a positive, friendly attitude.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Carry out random inspections on site to ensure construction work is being carried out in accordance with Specifications and Best Practice and bring any deviation to the attention of site management
• Answer the phone in a friendly, helpful and prompt manner
• Completed courses in and good knowledge of MARS Reservations, Fares and Ticketing, including knowledge of market and industry practices
• Amenity cart support
• Provide additional service to Quick Silver members by offering our refueling option
• Marshal in the planes and push back the aircraft Operate heavy, motorized machinery/equipment including, but not limited to tugs, tractors, belt loaders, bag carts, push-back tractors, deicers
• To deal professionally with my peers and managers
• Fully adhere to all operational procedures (SOP) with regards to travel, immigration and safety regulations