Retail Mortgage Resume Samples

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KN
K Nicolas
Kayleigh
Nicolas
733 Gladyce Stream
Chicago
IL
+1 (555) 738 6230
733 Gladyce Stream
Chicago
IL
Phone
p +1 (555) 738 6230
Experience Experience
Phoenix, AZ
Retail Mortgage Lender
Phoenix, AZ
Kunze Inc
Phoenix, AZ
Retail Mortgage Lender
  • Strong working knowledge of all consumer regulations, including: Regulations B, G, and Z, Uniform Commercial Code, FHLBB, FSLIC, and State Statutes
  • Actively participate in the solicitation of lending business and cross-selling of products
  • Maintain and manage loan file and document status information through the use of both system generated and manually prepared pipeline reports, adhering to established follow-up procedures. Document receipt into information systems or department’s manual reports
  • Proactively identify, develop and maintain a quality network of business relationships with Realtors, Attorneys and other professional contacts that serve as a source of referrals for new mortgage lending opportunities
  • Knowledge of processing, underwriting and federal lending regulations
  • Generate sales leads via warm-calling to current and past customers
  • Mortgage license in good standing through NMLS
New York, NY
Mortgage Banking Retail
New York, NY
Moore, Skiles and Ward
New York, NY
Mortgage Banking Retail
  • Applies knowledge of mortgage servicing process and/or Chase credit underwriting guidelines
  • Keep up to date on all credit policy changes that impact underwriting
  • Analyzes financial information including calculation of income and debt ratios, verification of assets, collateral review and credit review
  • Adheres to all Chase Fair Lending practices
  • Analyzes complex financial information including calculation of income and debt ratios, verification of assets, collateral review and credit review
  • Demonstrates a determination to get the job done right the first time while ensuring loan decisions meet all program and product specifications
  • Achieves work goals for productivity, quality and turn time
present
New York, NY
Retail Mortgage VP Branch Manager
New York, NY
Fisher, Roob and McCullough
present
New York, NY
Retail Mortgage VP Branch Manager
present
  • Promotes our culture by living-out the cultural pillars (People, Integrity, Partnership, Teamwork, and Fun) on a daily basis
  • Establishes and controls branch budget and production and income goals within the company’s guidelines
  • Other duties assigned by management
  • Manages the branch loan officers (LO) and other team members in all aspects of the loan origination process from origination to closing
  • Supports, enhances and helps lead within our MB culture and role models within cultural pillars
  • Ensures remote loan officer has MB issued shred bin for document destruction either their home or MB satellite office. Ensure remote LO record retention is done 100% paperless via MB image flow / document image system
  • Ensures remote loan officer has MB Financial issued shred bin for document destruction either their home or MB satellite office. Ensure remote LO record retention is done 100% paperless via MB image flow / document image system
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
Loyola University Chicago
Bachelor’s Degree in Business
Skills Skills
  • Strong Analytical aptitude and logical reasoning ability
  • Strong presentation and communication skills
  • Strong process/project management skill
  • Knowledge of analytical tools such as SAS/SQL and complex data sources
  • Global Digital Strategy and Global Experience
  • Statistical Modeling
  • Business Analysis
  • Financial Analysis
  • Established competency in one or more of the following
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6 Retail Mortgage resume templates

1

Mortgage Lending Retail Production Manager Resume Examples & Samples

  • Develop and execute specific production marketing/sales strategy for Group Mortgage Managers and individual Regions
  • Direct development of mortgage lending marketing program including advertising, collateral pieces, industry events (e.g. Builders Association Annual Meeting) with support of Marketing Department
  • Serve as primary liaison between Mortgage Lending, Community Banking, and other lines of business (LOB) to develop and execute strategies which promote IRM with special emphasis on Lending Group integration
  • Provide direction and data for production goal setting and staffing requirements for Retail Bank Regions
  • Provide direction to Mortgage Lending Training Manager in identifying training needs and ensuring effective training
  • Lead and direct Builder Business and Special Programs Sales Coordinators, developing strategies and tactics for increased production, including affordable lending programs
  • Conduct market research and prepare fact based data together with recommendations regarding Group Mortgage Manager, Regional Mortgage Manager, and Mortgage Loan Officer incentive plans, and ensure proper reporting of compensation
  • Develop and oversee production management reports
  • Ten years of management experience in mortgage lending production
  • Ability to manage multiple major initiatives simultaneously
  • Strong organizational, planning, and budgeting skills
  • Graduate of School of Mortgage Banking or BB&T's Leadership Development Program
  • Background in construction or commercial lending
  • Active in related industry organizations (e.g. Mortgage Bankers Association, Homebuilders Association)
2

Retail Mortgage VP Branch Manager Resume Examples & Samples

  • Creates a weekly reporting system to monitor origination activity (applications taken, source of applications, etc.)
  • Reviews and have regular discussions to ensure the remote loan officer is having customer meetings outside of the remote loan officer’s home
  • Ensures remote loan officer is equipped with the proper and secure technology to be able to work from home and outside of the home
  • Supports, enhances, and helps lead within our MB Financial Bank culture and role models within cultural pillars
  • Ensures remote loan officer has MB Financial Bank issued shred bin for document destruction either their home or MB Financial Bank satellite office. Ensure remote LO record retention is done 100% paperless via MB Financial Bank image flow / document image system
3

Mortgage Lending Retail Production Process Control Analyst Resume Examples & Samples

  • Perform detailed underwriting/compliance analysis on all loans in-process and/or post-closing for credit, compliance and documentation deficiencies and determine marketability of each loan
  • Perform targeted underwriting analysis on more complex mortgages, such as complex self-employed borrowers which pose higher credit risk
  • Request additional information and/or documentation from underwriters as needed on pre-closing reviews
  • Provide assistance and direction to mortgage underwriters on issues regarding Mortgage Lending Administration (MLA) lending policies, procedures and guidelines
  • Perform on-site audits of regional production support centers as appropriate and deemed necessary
  • Analyze data and assist in production of scheduled quality assurance reports
  • Consult with Mortgage Quality Assurance Manager and Regional Production Manager as to potential material findings with respect to violations of investor/insurer guidelines, Regulations, Bank policies and/or suspicious mortgage loan activity
  • Assist in evaluating and implementing underwriting guidelines as conditions dictate
  • Support Regional Production Support Centers and other areas of bank in regards to investor/insurer requirements or issues
  • High School diploma or equivalent education
  • Five years of mortgage loan experience as a mortgage underwriter, forensic underwriter, or comparable experience in loan processing and/or originating
  • Ability to grasp concepts quickly, make sound decisions and be able to communicate effectively with underwriting staff and management
  • Previous exposure to Home Loan Mortgage Corporate/Federal National Mortgage Association (FHLMC/FNMA), FHA and VA training sessions
4

Retail Mortgage Consultant Resume Examples & Samples

  • Responsible for meeting production level as directed by Management. Assist with and involved with the Resolution Program/Department
  • Solicits (within an assigned territory) mortgages and loans to be made by the Bank or to be sold in the secondary market
  • Counsels and assists loan applicants and broker personnel in completing all required documentation related to proposed loans
  • Develops and maintains relationship within the Real Estate community. Conducts seminars for broker sales personnel, tenants, committees, etc
  • Obtains all pertinent data on the proposed loan and related property, and in some instances makes an inspection of the physical characteristics of the property (not consulting an appraisal)
  • Attends Real Estate Board and community functions to promote the Bank’s image and reputation
5

Retail & Mortgage Complaint Analytics Lead Analyst Resume Examples & Samples

  • Manage and resolve any and all methodological, coding, and data issues that arise during project implementation
  • Use software such as SAS, SQL or SPSS to analyze, mine and interpret data and determine the “why” of results
  • Lead the production of executive presentations and management support on strategic initiatives
  • Experience transforming data into meaningful information that provides direction, recommendations and insights
  • Excellent time management, job prioritization skills, detail oriented and can multi-task
  • Hands-on experience in survey design and report writing
6

Retail Mortgage VP Branch Manager Resume Examples & Samples

  • Manages the branch loan officers (LO) and other team members in all aspects of the loan origination process from origination to closing
  • Builds new business through contacts with realtors, builders and customer referrals within the branch’s geographical area
  • Builds relationship and takes steps to enhance the bank’s brand throughout the community
  • Establishes and controls branch budget and production and income goals within the company’s guidelines
7

Senior VP NA Retail & Mortgage Resume Examples & Samples

  • Business Development: Create platform for long term success and growth of AAS through initiating new client partnerships and deepening existing relationships
  • Strategy: Participate in AAS’ business strategy formulation. Contribute to Financial, Operational and Talent plans and ensure adherence to the same
  • Define and develop interaction models aligned to the business requirements
  • Talent Management: Develop and execute a structured approach to groom talent for the organization. Create career progression opportunities across the sites and drive succession planning discipline
  • Organizational Development: Identify new competency areas and draw up plans to develop the same
  • Define organizational culture and undertake initiatives to promote the same
  • Communication: Articulate AAS value proposition and highlight AAS competencies at the senior business forums and ensure long term senior partner leadership commitment to the success of COE
  • Relationship Management: Interact regularly with Partner leadership to set and manage expectations aligned to group capabilities and work to deepen existing relationships
  • Experience in leading multiple teams delivering on key business initiatives
  • Experience at mentoring next level leaders in the organization
  • Experience in Retail Partner Card Analytics
  • Financial Analysis
  • Business Analysis
  • Statistical Modeling
  • Global Digital Strategy and Global Experience
  • Strong Analytical aptitude and logical reasoning ability
  • Strong process/project management skill
  • Knowledge of analytical tools such as SAS/SQL and complex data sources
  • Highly numerate, as demonstrated by masters in a numerate subject such as Mathematics, Operational Research, Business Administration, Economics etc. from Premier Institute or a track record of performance that demonstrates this ability
8

Mortgage Banking Retail Resume Examples & Samples

  • Reviews all loan underwriting and modifications documentation to ensure compliance with investor requirements (e.g. loan documents, appraisals, etc)
  • Analyzes complex financial information including calculation of income and debt ratios, verification of assets, collateral review and credit review
  • Applies relevant technical and computer expertise
  • Achieves and exceeds work goals for productivity, quality and turnaround time
  • About 3 years experience as a residential mortgage underwriter preferred
  • Thorough knowledge of complex personal and business financial analysis and an expertise in tax return, balance sheet analysis including cash flow and self employment income analysis
  • Demonstrated expertise of Conventional or Government or Jumbo lending guidelines
  • Thorough knowledge of Mortgage Insurance policies
9

Customer Experience Retail & Mortgage Journey Manager Resume Examples & Samples

  • Support Journey Owner in developing and evolving key journey roadmaps based on client and business needs, market trends, and customer insights
  • Partner with Insights and Analytics teams to gain insights and identify customer needs
  • Partner with Channel teams and Scrum/Development teams to support and implement the build of a best in class experience
  • Help oversee progress against journey backlogs to ensure work and priorities are in line with strategy and goals
  • Develop a dashboard to monitor and track KPIs for prioritized journeys and update on an on-going basis
  • Partner with key stakeholders across the business to integrate and execute against key programs, ensuring delivery of best in class experiences
  • Interface with Legal, Compliance, Risk, and ensure journey strategies and execution meet compliance, risk, and control needs
  • Client-Centric mindset with ability to redesign experiences, processes and flows
  • Innovative thinker who can challenge the status quo and come up with creative solutions to solve problems and overcome hurdles
  • Passion and knowledge of customer experience best practices and digital ecosystems, mobile channel knowledge specifically required
  • Strong analytical skills with an ability to leverage customer insights to drive solutions
  • Experience with process improvement/ re-engineering
  • Solid project management background, with the ability to concurrently execute against multiple priorities
  • Team player, with excellent interpersonal skills and ability to build collaborative relationships with a wide variety of partners/ stakeholders
  • Comfort operating in a matrix environment and managing ambiguity. Proven track record of driving results rapidly
  • Experience working with technical team; experience using Agile operating model is a plus
  • 3+ years’ experience in customer experience, digital design
  • 5+ years’ experience in Financial Services
10

Retail Bank & Mortgage Decision Management Analyst Resume Examples & Samples

  • Analyze impact of various marketing campaigns, monitor performance, identify fluctuations in customer behavior and identify impact on revenue
  • Drive the development and evaluation of marketing campaigns, by evaluating past programs and current portfolio trends
  • Work with the marketing team to size populations for future programs and supply P&Ls models that would support business cases for executing campaigns. Work with marketing team to determine appropriate customer targeting
  • 4 Year College Degree in related discipline
  • 7+ years related experience
  • Demonstrated high level of proficiency with Microsoft Office Suite (Excel, PowerPoint, Word). Very strong written, verbal and analytical skills required. SAS programming a plus
11

Mortgage Banking Retail Resume Examples & Samples

  • Analyzes financial information including calculation of income and debt ratios, verification of assets, collateral review and credit review
  • Analyzes problems and identifies potential or innovative solutions, identifies documentation deficiencies within review and communicates findings
  • Writes effective communications
  • Achieves work goals for productivity, quality and turn time
  • Minimum of 1 year experience as a residential mortgage underwriter or 2 years of mortgage related or processing experience preferred
  • Knowledge of personal and business financial analysis, tax returns, balance sheet analysis including cash flow and self employment income analysis
  • Knowledge of Conventional mortgage underwriting guidelines
  • Knowledge of Government mortgage underwriting guidelines preferred
  • Knowledge of Mortgage Insurance policies
  • College degree and/or equivalent work experience preferred
12

Retail Mortgage Lender Resume Examples & Samples

  • Completes assigned training on a timely basis; demonstrates good working knowledge of TCF Policies and Procedures. Receives training in completion of loan applications, processing and closing of consumer loan products
  • Through on-the-job training and attendance in approved classes, gains understanding of any applications of Federal and State laws concerning the purpose, processing, approval and denial of loan requests
  • Interviews and accepts all Consumer Loan Applications obtaining financial information and purpose of the loan. Analyzes the prospective loan request for previous credit and current financial obligations
  • Qualifies, approves, denies, or counter-offers the loan within assigned credit lines and company policy and is prepared to justify that decision to both the customer and management. Documents credit analysis
  • Refers those decisions beyond the loan officer’s credit limit to the appropriate level of management, recommending approval or rejection and justifying that decision
  • Actively participates in the solicitation of lending business and cross-selling of products to customers in person or by phone
  • Demonstrates progress toward loan production goals set by management. Under manager direction, works collaboratively with Collections department to minimize loan losses, including but not limited to, telephone and field calls to collect
  • 6-12 months previous work experience
  • Obtain state insurance licenses within 6 months
  • Eligible to be registered on the NMLS as a Mortgage Loan Originator
  • Sales aptitude
13

Retail Mortgage Lender Resume Examples & Samples

  • Proactively identify, develop and maintain a quality network of business relationships with Realtors, Attorneys and other professional contacts that serve as a source of referrals for new mortgage lending opportunities
  • Interview prospective loan customers and accept applications for mortgage products
  • Ensure exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures, and regulatory requirements
14

Mortgage Retail Closer Resume Examples & Samples

  • At least 5 years [SPECIALIZED KNOWLEDGE]
  • Ability to operate basic office equipment and computerized closing package system,
  • Good written and verbal communication skills,
  • Working knowledge of FNMA, FHLMC, FHA, VA, B through D (Sub-prime)
15

Retail & Mortgage Complaint Analytics Lead Analyst Resume Examples & Samples

  • Coordinate with the Retail Bank and Mortgage Business Opportunity Council (BOC) Coordinators, Business SME’s and Complaint Owners to identify research topics and opportunities, that meet business needs
  • Partner with BOC Coordinators to prioritize and develop materials (e.g., analysis, emerging trends, deep dive) for the Retail Bank and Mortgage BOC sessions
  • Experience in and knowledge of retail bank or mortgage business, systems, and processes
16

Mortgage Retail Closer Resume Examples & Samples

  • At Least 5 years experience with Mortgage closing
  • Ability to operate basic office equipment and computerized closing package system Good written and verbal communication skills
  • Working knowledge of FNMA, FHLMC, FHA, VA, B through D (Sub-prime) Management
17

Retail & Mortgage Complaint Analytics Lead Analyst Resume Examples & Samples

  • Create in-depth analysis on customer complaints – leveraging all available data sources
  • Review complaint data and outputs with Case Reviewers, pursue additional analyses as appropriate and provide overall quality assurance of research results
  • Coordinate with the Retail Bank Business Opportunity Council (BOC) Coordinators, Business SME’s and Complaint Owners to identify research topics and opportunities, that meet business needs
  • Partner with BOC Coordinators to prioritize and develop materials (e.g., analysis, emerging trends, deep dive) for the Retail Bank BOC sessions
  • Drive change management activities to ensure all stakeholders understand and adopt and adhere to Complaint Standard
  • Strong problem solving and analytical skills - drives to root cause resolution of customer issues based on analytical discipline
  • Depth of knowledge in front-end consumer businesses (retail bank, cards, mortgage); preferably diverse experience though roles in different businesses
  • Strong working knowledge of bank processes and systems, as well as banking regulations and compliance requirements; Ability to identify impacts of new technology to sales and service processes and customer interactions
  • Proven ability to partner with others to develop solutions to risks and issues - can integrate perspectives of multiple stakeholders and align solutions across the franchise
  • Relentless intellectual curiosity and passion for our customers and their experiences
  • 7 + years of relevant professional experience
  • Bachelor's degree required; graduate degree and/ or Six Sigma certification a plus
18

Retail Mortgage Processing Administrator Resume Examples & Samples

  • Gathers necessary information and documentation for processing
  • Maintains communications with processors, underwriter as to status of loan. Continually keeps Realtors, borrowers informed
  • Follows-up on required information, documentation required for processing and closing conditions
  • Requests and Reviews title policies and insurance policies for appropriate limits and coverage
  • Reviews loan documents for accuracy and completeness
  • Ensures all loan conditions are met
  • Requests appraisals and monitors turnaround times
  • Posts fees to appropriate GL accounts
  • Authorizes and disburses new loan proceeds to settlement agents upon receipt of required documentation for secondary market loans
  • Schedules closings with settlement agents
  • Prepares loan documents in required secondary market order and uploads file to secondary market by required due date
  • Maintains a good working relationship with bank employees. Demonstrates strong interpersonal skills with the ability to work independently, as well as motivated to work as a team player to contribute to the success of the department and in turn, the organization
19

Area Retail Mortgage Production Manager Resume Examples & Samples

  • Requires a Bachelors in Business, Finance or related field and 4+ years of banking, mortgage lending, sales and/or public relations or other directly related experience
  • Strong communication skills, both written and verbal
  • Knowledge of mortgage banking services and products
  • Ability to make sound decisions
  • Ability to coach and mentor mortgage staff
20

Area Retail Mortgage Production Manager Resume Examples & Samples

  • Will recruit and recommend Loan Officer Candidates; train, motivate, coach and provide guidance to assigned area personnel in order to increase sales productivity
  • In addition to being responsible for team's loan production, must also meet personal loan production goals and objectives
  • Helps with development of strategic plans in order to meet regional and/or departmental sales and service objectives; 70% balance sheet, adjustable rate and high-net worth clients
  • This position solicits and develops mortgage and real estate loan activity and recommends policies and procedures relating to same; generates real estate loans, fee income and deposits within region
  • Requires advanced experience self-sourcing business in a conventional lending environment; Construction, Purchase, Re-fi, Fannie/Freddie fixed rate
  • Requires a considerable working knowledge of various types of lending operational processes i.e. consumer, real estate and/or commercial
  • Knowledge of credit and management practices and supervisory experience preferred
  • Strong communication skills, both written and verbal. Knowledge of mortgage banking services and products
21

Retail Mortgage Hmda Team Coordinator Resume Examples & Samples

  • Support the maintenance of an accurate and complete HMDA Loan Application Register by
  • Determine the cause of the HMDA errors, track by employee and communicate to the responsible supervisor
  • Keep current with Regulation C (HMDA) requirements
  • Respond to requests from the Compliance Department regarding potential HMDA violations
  • Assist with the completion and delivery of Regulation Z and RESPA early disclosures
  • Back-up the Fannie Mae shipping process ensuring that loans are delivered into mandatory contracts in order not to be assessed fees
  • Assist Retail Mortgage Operations Manager with the Rate Lock desk. Validate rate lock information, confirm and process rate lock requests
  • Review and validate flood calculation worksheets
  • Investigates and responds to the Compliance Department regarding flood violations
  • Assists Loan Servicing with validating property values for flood insurance renewals