Field Systems Engineer Resume Samples

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TD
T Douglas
Tony
Douglas
248 Rylan Flat
Boston
MA
+1 (555) 735 1386
248 Rylan Flat
Boston
MA
Phone
p +1 (555) 735 1386
Experience Experience
Houston, TX
Field Systems Engineer
Houston, TX
Blanda, Bednar and Hamill
Houston, TX
Field Systems Engineer
  • Supporting Wi-Fi and Wireless broadband network implementation including IP, VoIP, VLAN, WLAN and QoS profiles
  • Working with customers to manage quality issues in customer manufacturing and field applications
  • Providing internal strategic direction for customer systems applications and quality related objectives through collaboration with global field support teams
  • Probing customer for instrument or test related problems and recommends a course of corrective action
  • Translating business problems into solutions leveraging Micron and ecosystem technologies
  • Working with customers to determine the best memory footprint and best system configuration for the customers’ applications
  • Via Instrument Service Reports provides accurate data for installation, warranty, instrumentation and customer history documentation
San Francisco, CA
Field Applications & Systems Engineer
San Francisco, CA
Bednar and Sons
San Francisco, CA
Field Applications & Systems Engineer
  • Providing oral or written feedback to marketing and R&D on our products, competitor’s products, and third party products
  • Work closely with NI Account Managers to execute on various phases of the sales process to identify new opportunities and support existing applications
  • Develop face-to-face technical relationships with key technical contacts and engineering management influencing customer application designs and testing methodology
  • Complete performance benchmarks and prove application concepts on NI tools using NI LabVIEW, NI TestStand, C/C++ and .NET
  • Provide consulting services such as application start-up assistance, system installation, and bring up deployment support both remote and on-site at a customer facility
  • 2+ years in a customer-facing role
  • Travel up to 25%
present
Philadelphia, PA
Systems Engineer, Field / Channelslocation
Philadelphia, PA
Robel-Crooks
present
Philadelphia, PA
Systems Engineer, Field / Channelslocation
present
  • Define solution options and articulate the benefits of FireEye’s solutions
  • Act as an interface between the Sales organization and technical staff to resolve outstanding issues
  • Provide reporting and feedback on customer accounts and field activities to the regional SE Leadership team
  • Work closely with customers in the design and implementation/integration of FireEye products
  • Understand the customer’s business drivers and how to map these to a customer network platform, including identification of improvement areas in network design
  • Excellent knowledge of security solutions and technologies, including the following
  • Strong knowledge of Incident Response and Security Operations
Education Education
Bachelor’s Degree in Engineering
Bachelor’s Degree in Engineering
University of California, Berkeley
Bachelor’s Degree in Engineering
Skills Skills
  • Strong interpersonal, oral and written communication skills (English)
  • Advanced Knowledge of Microsoft Outlook, Excel, PowerPoint Word and Visio
  • Knowledge of UNIX, Linux, centOS Sybase and associated tools
  • Demonstrate solid understanding of video, voice and data network infrastructure, IP networking TCP/IP protocols, SNMP, ARP etc
  • Able to work without direct supervision and achieve goals while being managed remotely
  • Writing reports and technical documents in publishable form
  • Able to effectively communicate with internal and external associates
  • Fundamental knowledge of the principles and practices of laboratory operations
  • Able to operate in an organized manner in an autonomous environment
  • Is responsible for care, maintenance and safeguarding of all company issued property, i.e., car, test equipment, tools and spare parts
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15 Field Systems Engineer resume templates

1

Field Sales Support Systems Engineer Resume Examples & Samples

  • Must have fighter aircraft knowledge. 1-3 years experience
  • Must have strong technical report writing. 1-3 years experience
  • Must have strong background in drawing/schematic/JEDI reading/interpretation. 1-3 years experience
  • Must have experience with troubleshooting & fault isolation. 1-3 years experience
  • Must have experience performing on A/C Electrical troubleshooting and repair. 1-3 years experience
  • Some short-term travel may be required, must be willing to work any shift and weekends
  • Must be able to obtain F-35 Program clearance and program access
2

Field Sales Support Systems Engineer Resume Examples & Samples

  • Experience in aircraft maintenance, modification, and project plan development
  • 2 years project/scheduling experience
  • Experience reading and interpreting Engineering drawings and process specifications
  • 2 years of experience in identification and mitigation of schedule risk factors, to include presentations/briefs to management and customers
  • 2 years of advanced working experience utilizing Microsoft Office suite (PowerPoint, Access, and Project)
  • Aircraft engineering and logistics systems experience for modification efforts
  • Prior experience at multiple levels of aircraft maintenance, logistics, and support
  • Familiarity with aircraft systems and subsystems is a plus
  • Experience managing multiple projects and demonstrated ability to accomplish tasks in a fast paced environment
  • Experience with CONUS and OCONUS customer interactions relative to modification events
3

Field Systems Engineer Resume Examples & Samples

  • Supporting Wi-Fi and Wireless broadband network implementation including IP, VoIP, VLAN, WLAN and QoS profiles
  • Execution of project activities including Site Survey, EM survey, ATP, RF Audit, commissioning, special customer training, installation supervision, IP configuration support (PoE switches, routers, AAA, DHCP), NMS integration and technical reporting related to these activities
  • Performs installation verification testing, testing new installations and system integration
  • Support trial testing, including site selection, develop procedures, technical assistance, final data collection, and create test reports
  • Performs testing on 3rd party products for system solutions
  • Performs vendor research, selection and testing of complementary products and accessories and special integration products
  • 5 + years direct experience as a RF network engineer, field engineer, application engineer, system engineer or equivalent for a wireless broadband equipment manufacturer or system integrator
  • Must have solid practical experience with Wi-Fi and preferable other types of RLAN equipment
  • IP network design, test and troubleshooting experience is required
  • First-hand experience in using survey mapping tools like AirMagnet Survey Pro required
  • Must have solid practical experience in deploying, optimizing and troubleshooting wireless broadband and RLAN networks
  • Direct experience with Ruckus equipment is a plus
  • Typically requires BS in Electrical Engineering or Computer Science or related field or equivalent experience and CWNA
  • 5+ years of working experience and strong RF network architecture skills, IP networking equipment, and network testing. Working knowledge of routers, VoIP GW & IADs, bridges and switches
  • Direct experience with lab and field test equipment including spectrum analyzers, Wi-Fi survey tools, and Wi-Fi/Ethernet sniffers/analyzers
  • Must have the ability to be self-motivated and work with minimal supervision. This position requires the abilities to analyze information, reason pros and cons, and articulate the information with decision recommendations
  • Strong interpersonal, oral and written communication skills (English)
  • Must pay strong attention to details and have good organizational skills
  • Writing reports and technical documents in publishable form
4

Field Systems Engineer Resume Examples & Samples

  • Must be proficient in computer operation and basic computer repair. Software operating systems experience helpful
  • Must be proficient in Windows and MS Office, with knowledge of host/remote communications and network systems preferred
  • Require ability to work on mechanical, electrical and vacuum systems. Require experience in troubleshooting skills, ability to travel with daily notice, experienced in resolving customer problems and providing a high level of customer satisfaction
  • Must have and maintain a valid driver’s license
  • Fundamental knowledge of the principles and practices of laboratory operations
5

Field Systems Engineer Resume Examples & Samples

  • Assessing customer needs based on business and market requirements, application requirements, and assessments of existing and future workloads
  • Translating business problems into solutions leveraging Micron and ecosystem technologies
  • Translating complex technical solutions into understandable and actionable plans for customers to execute on
  • Aligning with technology partners to architect complete solutions in areas such as software defined/scale out storage, data analytics, next generation application development, in-memory databases, etc
  • Providing technical presales support to customers and the field sales force; support includes applications advice, product recommendations, product testing/updating at customer site, technical problem resolution, and quality issue resolution
  • Working with customers to determine the best memory footprint and best system configuration for the customers’ applications
  • Completing all technical related activities related to design, qualification, and quality using Micron solid state drives (SSDs) and other Micron memory products in customer applications
  • Working with and driving internal marketing and development teams to determine the feasibility of specific new products, packaging or features and ensuring customer specifications are met
  • Identifying and communicating the needed customer focused collateral (e.g., product guides, cross references, datasheets, system compatibility guides, etc.)
  • Working with customers to manage quality issues in customer manufacturing and field applications
  • Providing internal strategic direction for customer systems applications and quality related objectives through collaboration with global field support teams
  • 5 or more years of experience in customer-facing presales (systems engineering, sales engineering, field applications engineering) in a related technology field that may include one or more of
6

Field Sales Support Systems Engineer Resume Examples & Samples

  • Electronic Equipment Logbook (EEL)
  • Configuration Management As-Built Data
  • Production Floor Data
  • Perform data modeling/mapping/mining and Extraction, Transformation and Loading(ETL) activities are completed
  • Support the logical and systematic conversion of customer or product requirements into total systems solutions that acknowledge technical, schedule, and cost constraints
  • Bachelor’s degree or equivalent experience/combined education, with a minimum 5 years experience
  • Techniques for data analysis, integration and management, extraction, transformation, loading, and verification
  • Outstanding interpersonal, communication, and problem solving skills with the ability to handle multiple tasks simultaneously
  • Working knowledge of F35 Sustainment Data Products Integration and Delivery Processes and Sustainment Data Build
  • Working experience/knowledge of F-35 ALIS applications (i.e. CMMS and CRM)
  • Hands-on experience working with Electronic Equipment Logbook
  • Development of Aircraft/Aviation System Bills-of-Material (BOM)/Structures
  • Production Planning and/or Shop Floor Operations related to data or systems integration
  • Quality Assurance or Configuration Management related to data or systems integration
  • Reading, Interpreting, and Writing eXtensible Markup Language (XML)
7

Field Systems Engineer Resume Examples & Samples

  • Experience with CISCO devices and software, including call manager VoIP platforms, firewalls, routers, and switches
  • Knowledge of Promina Mux, McAfee Anti-Virus, intrusion prevention devices, REDCOM, and multiple fault isolation, network monitoring, and maintenance software or platforms
  • Ability to troubleshoot hardware using software and test equipment, analyzing links bit error rates, routing, and reliability of hardware
  • Experience with providing technical and logistics expertise regarding network performance and configurations and advising the client on workarounds and network configuration changes to optimize performance
  • Ability to work and coordinate efforts between multiple organizations in support of JWICS design, testing, and integration with various government agencies and identities while deployed in forward theatres
  • Ability to share technical support to military units for the operation and maintenance of the JNN system and Regional Hub Node
  • Ability to perform as a network systems engineer and site lead and provide advanced onsite developmental and operational support and guidance and training for personnel
  • Ability to implement multiple, large-scale, dynamic, secure, non-secured, and commercial networks
8

Field Systems Engineer Resume Examples & Samples

  • Exercises judgment on service call handling and deployment. Requests support when service call backlog exists. This will be accomplished via communications with service center and service management
  • Installs instrumentation sold by bioMérieux and assists customers in basic methods of operation, maintenance and instrument repair procedures, while gaining systems and applications knowledge
  • Maintains accurate preventive maintenance schedules and ensures timely completion of all scheduled maintenance within area of geographic responsibility. During preventive maintenance responsibilities include
  • Probing customer for instrument or test related problems and recommends a course of corrective action
  • Is responsible for care, maintenance and safeguarding of all company issued property, i.e., car, test equipment, tools and spare parts
  • Adhere to all Standards of Performance and meets all documented MBOs
9

Field Systems Engineer Resume Examples & Samples

  • Advanced deployment, configuration, upgrade and operational support of ARRIS conditional access systems (e.g. DAC 6000, VOD, digital transport, multiplexing, edge QAM, encryption and associated components)
  • Work with Management and Operations to scope/deploy new service offerings and associated architecture changes
  • Identify, resolve and escalate operational and design issues through data analysis and recommend solutions to provide efficiencies to client networks
  • Work with vendors and Engineering to resolve issues and design flaws
  • Perform detailed problem diagnosis, track and update problems in trouble ticketing system
  • Develop problem resolution procedures required to meet serviceability requirements
  • Function as lead level and provide technical guidance and assistance to other support teams across enterprise
  • Provide hands-on training/mentoring to client and fellow staff as needed
  • Perform other duties as requested by supervisor
  • Adhere to industry specific local, state, and federal regulations, as applicable
  • 3+ years of video networking technologies experience
  • Isolate and troubleshoot failed equipment, facility issues and other network components with minimum supervision
  • Make decisions and collaborate with others to solve problems while working under pressure
  • Demonstrate solid understanding of video, voice and data network infrastructure, IP networking TCP/IP protocols, SNMP, ARP etc
  • Knowledge of UNIX, Linux, centOS Sybase and associated tools
  • Familiarization with virtual machine and cloud architecture
  • Advanced Knowledge of Arris DAC 6000 conditional access delivery systems to include CASMR, APEX, ARPD, QAM, OM2000 NC1500/2000 and other associated devices/systems
  • Advanced Knowledge of Microsoft Outlook, Excel, PowerPoint Word and Visio
  • Read, write and speak the English language to communicate with employees, customers, suppliers, in person, via phone,
10

Field Systems Engineer Resume Examples & Samples

  • Knowledge of Promina Mux, McAfee Anti
  • Virus, intrusion prevention devices, REDCOM, and multiple fault isolation, network monitoring, and maintenance software or platforms
  • Ability to implement multiple, large
  • Scale, dynamic, secure, non
  • Secured, and commercial networks
11

Field Systems Engineer Resume Examples & Samples

  • Must be proficient in computer operation and basic computer repair
  • Require experience in troubleshooting skills, ability to travel with daily notice, experienced in resolving customer problems and providing a high level of customer satisfaction
  • Must have and maintain a valid drivers license
12

Systems Engineer, Field / Channelslocation Resume Examples & Samples

  • Provide pre-sales assistance for sales opportunities to customers and partners. Including installations, troubleshooting and training of FireEye products, solutions and intelligence. Refine and research technical requirements of the opportunity
  • Define solution options and articulate the benefits of FireEye’s solutions
  • Act as an interface between the Sales organization and technical staff to resolve outstanding issues
  • Provide reporting and feedback on customer accounts and field activities to the regional SE Leadership team
  • Work closely with customers in the design and implementation/integration of FireEye products
  • Understand the customer’s business drivers and how to map these to a customer network platform, including identification of improvement areas in network design
  • Strong presentation skills with the ability to prioritize and execute in a methodical and disciplined manner. Set and manage expectations with senior stake-holders and team members
  • Exceptional written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of FireEye products and solutions
13

Field Applications & Systems Engineer Resume Examples & Samples

  • Have a good understanding of the customer need and direction to be able to configure, demonstrate and support the NI platform to facilitate customer success
  • Develop face-to-face technical relationships with key technical contacts and engineering management influencing customer application designs and testing methodology
  • Work closely with NI Account Managers to execute on various phases of the sales process to identify new opportunities and support existing applications
  • Complete performance benchmarks and prove application concepts on NI tools using NI LabVIEW, NI TestStand, C/C++ and .NET
  • Remain knowledgeable of competitors’ products and offerings and able to identify, articulate, and perform competitive analysis of unique NI platform strengths
  • Provide consulting services such as application start-up assistance, system installation, and bring up deployment support both remote and on-site at a customer facility
  • Providing oral or written feedback to marketing and R&D on our products, competitor’s products, and third party products
  • Drive tasks to completion with little or no supervision and coordinate with others to achieve effective results
14

Field Applications & Systems Engineer, RF Resume Examples & Samples

  • Understand Client’s Business Drivers: Demonstrate a customer-focus mentality by understanding the account's primary initiatives from the customer's perspective, establishing alignment on those initiatives, assist with incorporating them into an account plan, executing on engagements, and enabling revenue growth within the account. Within the first 6 months, establish a support Results, Objectives, Activities (ROA) document to align support activities with overall account plan
  • Establish a cadence and healthy rapport with the NI Account team. You will actively contribute to account strategies and proactive execution of the account plan. You should learn and align on these strategies in the first 3 months and be a significant contributor by the end of your first year. Be able to self-direct your activities to achieve Key Sales Objectives (KSOs) and understand your role in joint engagements with the account team
  • Develop Strong Client Relationships: Establish a specific plan to develop a presence within the account(s) by visiting key technical contacts weekly, and building contacts at multiple levels within the account organization. Contact and/or meet with existing clients to evaluate open engagements and anticipate future needs. Clients will view you as a trusted technical advisor on NI Platforms and industry trends
  • Develop your NI / Industry Product Knowledge: Be a technical expert in NI software and hardware platforms for your account(s), develop familiarity with 3rd party and competitors’ products, advise of the latest industry trends, and recommend and implement NI platforms to enable customer success. By the end of the first year, you are expected to have taken all relevant NI hardware classes and achieve your Certified LabVIEW Developer (CLD) and Certified TestStand Developer (CTD) certifications
  • Microsoft Visual Studio / .NET Proficiency
  • Experience with NI RF Hardware / Software is preferred
  • Certifications in LabVIEW or TestStand are preferred
  • Experience with NI Semiconductor Test Systems (STS) and Modular Instrumentation is preferred
15

Field Sales Support Systems Engineer Resume Examples & Samples

  • Superior interpersonal skills to enable effective interaction with senior leadership, customers and peers while working in a “Team” environment
  • Flexibility in working with a diverse internal and external customer base on a variety of assignments is a key requirement
  • Must be able to work overtime and travel occasionally, as required
16

Drives Field Service Systems Engineer Resume Examples & Samples

  • Installation supervision according to manufacturer’s specifications of new equipment at customer sites
  • Consults with engineering personnel to resolve unusual problems in system operation and maintenance
  • Advise management regarding customer satisfaction, product performance and suggestions for product improvements
  • Learn ABB tools such as Drive Composer, Control Builder, SAP, Concur, Outlook, Amex Travel
  • Associates Degree and 5 years of professional experience
  • Ability to write detailed technical field service reports
  • Self-Development by reading technical publications and participating in educational opportunities
  • Work with minimum supervision. Be able to adapt to ever changing job site situations
  • Candidates must already have work authorization that would permit them to work for ABB in the US
17

Field Sales Support Systems Engineer Resume Examples & Samples

  • Knowledge of support equipment, tooling, and function
  • Experience with F-16 Structural technical publications to include the ability to read and interpret engineering drawings, Application Lists and Parts Lists
  • Experience with Technical writing
18

Field Systems Engineer Resume Examples & Samples

  • Server Engineer executes tasks in the following areas: change request, trouble ticket, routine operation and maintenance, and server build
  • Completing Change Requests
  • Documenting detailed system build procedures and site transition procedures and maintaining the documentation
  • Work directly with Quality Control engineers to ensure documentation accurately captures correct procedures
19

Field Application & Systems Engineer Resume Examples & Samples

  • Time, Project and Issue Management: Manage your own work flow and prioritize activities of the highest importance at the account(s). Coordinate with the NI Account team and other technical resources on a weekly basis to provide status updates, handle the customer’s technical issues as they arise, identify when additional vertical expertise is needed, and facilitate the inclusion of R&D or other ASE resources
  • Microsoft Visual Studio / C# / .NET Proficiency
  • 2+ years of experience with RF Fundamentals and Measurements
  • Experience with the NI Wireless Test System (WTS) is preferred
20

Field Sales Support Systems Engineer Resume Examples & Samples

  • Must have fighter aircraft experience
  • Must have experience with technical report writing
  • Must have experience with drawing/schematic/JEDI reading/interpretation
  • Must have experience with troubleshooting & fault isolation
  • Must have experience with A/C Electrical troubleshooting and repair
21

Field Applications & Systems Engineer Resume Examples & Samples

  • Assist NI Account Managers in achieving quota targets and Key Sales Objectives (KSOs) for the assigned account(s)
  • Time, Project and Issue Management: Manage your own work flow and prioritize activities of the highest importance at the account(s). Coordinate with the account sales team and other technical resources on a weekly basis to provide status updates, handle the customer’s technical issues as they arise, and identify when additional vertical expertise is needed, and facilitate the inclusion of R&D or other ASE resources
  • 5+ years of programming experience
  • 2+ years of NI LabVIEW and NI TestStand
  • 2+ years of experience with the NI PXI Platform
22

Field Sales Support Systems Engineer Resume Examples & Samples

  • Experience in the use of the Microsoft Office Suite
  • Customer support skills and /or military aircraft maintenance experience
  • Presentation design, web environment, process design, Structured Improvement Activity (SIA), ARIS Modeling Tool, Adobe Photoshop/Illustrator, and Product Data Manager (PDM) knowledge or experience
  • Possess good presentation skills for customer and company presentations